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Why I'm Building Feedgot

by Jean Daly2 min read
#product#open-source#feedback#saas#startup

Why I'm Building Feedgot

Customer feedback tools are essential, but many are expensive, closed, or limited. I’ve used and evaluated platforms like UserJot, Featurebase, Canny, Nolt, and UserVoice — each has strengths, but none fully match what I want for speed, openness, and affordability.

Feedgot is my answer: an open-source, modern feedback platform designed to be fast, beautiful, and genuinely accessible.

What is Feedgot?

Feedgot is a customer feedback and content management app that helps you:

  • Collect, categorize, and prioritize feedback effortlessly
  • Share public roadmaps and changelogs
  • Collaborate with your team on decisions
  • Close the loop with customers through updates and announcements

It’s built with a modern interface, crisp interactions, and thoughtful defaults — the kind of UX I want to use every day.

Why open-source and affordable?

I believe teams should own their feedback data and have the freedom to self-host if they want. Feedgot is open-source, with generous free tiers out of the box. For hosted plans, pricing will be about 70% cheaper than comparable tools.

This isn’t a race to the bottom — it’s a commitment to value: powerful features, sane limits, and transparent pricing.

Alternatives — and what I’m improving

Amazing products exist: UserJot, Featurebase, Canny, Nolt, UserVoice. Feedgot aims to be a strong alternative by focusing on:

  • Speed and simplicity over bloat
  • First-class tagging, grouping, and prioritization
  • Delightful, modern UI
  • Open APIs and integrations by default
  • OSS-first development and community contributions

Who should use Feedgot?

  • Early-stage founders who want focus and clarity
  • Product teams needing lightweight feedback ops
  • Open-source maintainers who want public roadmaps and changelogs
  • Anyone who values ownership, speed, and great UX

Roadmap (high-level)

  • Feedback boards, voting, and weighted prioritization
  • Roadmaps with statuses and timelines
  • Release notes and changelog publishing
  • Email updates and webhook integrations
  • API + SDKs for quick integrations

Closing thoughts

I’m building Feedgot to be the best open-source customer feedback platform — generous free tiers, modern design, and pricing that respects teams. If you’re interested, reach out or follow along. Feedback about Feedgot is very meta — and very welcome.